Girl on the phone

Head Office

Worcestershire Health and Care NHS Trust

2 Kings Court, Charles Hasting Way, Worcester, Worcestershire, WR5 1JR

You can self-refer by either calling: 0300 013 57 27 between 9.00am and 5.00pm Monday to Friday or complete the  online self-referral form .

Patient Relations Team

We are a confidential advice, support and information service and welcome feedback about our services as we recognise the value that comments, complaints, concerns and compliments can provide. Your feedback assists us in developing better quality and higher standards of healthcare for all of our service users, carers and families. 

You can contact us by completing the form below alternatively you can contact us on the details below.

Address: Herefordshire and Worcestershire Health and Care NHS Trust, 2 Kings Court, Charles Hastings Way, Worcester, WR5 1JR
Telephone: 01905 681517
Email: WHCNHS.PALS@nhs.net 
Team Lead: Rebecca Lane – Patient Relations Manager

If you wish to contact the Chief Executive directly, please send letters to the above address. 

The Patient Relations Team will contact you within two working days of receiving your contact and we are available Monday to Friday, 8:30am to 4:30pm, with the exclusion of bank holidays.

Please note: If your enquiry relates to care provided by Worcestershire Acute Hospitals NHS Trust please contact: 0300 123 1732 or email wah-tr.PALS@NHS.net    

If your enquiry relates to a GP or practice please contact 0300 311 22 33 or email england.contactus@nhs.net 

Your Feedback

Note: Questions marked by * are mandatory


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Herefordshire Healthy Minds

Benet Building, Ruckhall Lane, Belmont, Hereford, HR2 9RP

Office: 01432 220 507

Worcestershire Healthy Minds - Worcester and Droitwich Office

The Wulstan Unit, Worcester, Worcestershire, WR5 1JG

Call: 0300 013 57 27 - Option 1 - between 9.00am and 5.00pm Monday to Friday.

 

Worcestershire Healthy Minds - Kidderminster Office

The Robertson Centre, Bewdley Road, Kidderminster, Worcestershire, DY11 6RJ

Call: 0300 013 57 27 - Option 3 - between 9.00am and 5.00pm Monday to Friday.

Worcestershire Healthy Minds - Redditch and Bromsgrove Office

Smallwood House, Church Green West, Redditch, B97 4BD

Call: 0300 013 57 27 - Option 2 - between 9.00am and 5.00pm Monday to Friday.

Worcestershire Healthy Minds - Malvern, Evesham and Pershore Office

Prospect View, 300 Pickersleigh Rd, Malvern, WR14 2GP

Call: 0300 013 57 27 - Option 4 - between 9.00am and 5.00pm Monday to Friday.