I need urgent advice

Urgent NHS mental health helpline

Call the free local NHS urgent mental health helpline 0808 196 9127 if you need advice and support quickly. (24 hours a day 365 days a year).

Call 999

For free, if you are seriously injured, have taken an overdose or if there is an immediate risk to life.

MIND: www.mind.org.uk     

Samaritans freephone: 116-123    

Shout: Text “SHOUT” to 85258

Girl on the phone

Healthy Minds contact information

Self-refer to healthy minds

If you live in Herefordshire refer online or call: 01432 220507

If you live in Worcestershire refer online or call: 03000135727


Herefordshire Healthy Minds

Benet Building, Ruckhall Lane, Belmont, Hereford, HR2 9RP
Office: 01432 220 507


Worcestershire Healthy Minds

Worcester and Droitwich Office

The Wulstan Unit, Worcester, Worcestershire, WR5 1JG

Call: 0300 013 57 27 - Option 1 - between 9.00am and 5.00pm Monday to Friday.

Kidderminster office

The Robertson Centre, Bewdley Road, Kidderminster, Worcestershire, DY11 6RJ

Call: 0300 013 57 27 - Option 3 - between 9.00am and 5.00pm Monday to Friday.

Redditch and Bromsgrove office

Smallwood House, Church Green West, Redditch, B97 4BD

Call: 0300 013 57 27 - Option 2 - between 9.00am and 5.00pm Monday to Friday.

Malvern, Evesham and Pershore office

Prospect View, 300 Pickersleigh Rd, Malvern, WR14 2GP

Call: 0300 013 57 27 - Option 4 - between 9.00am and 5.00pm Monday to Friday.

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Other useful contacts

Press and media enquiries

All press and media enquiries must be overseen by the Trust Communications Team

To contact the Communications Team email: whcnhs.communications@nhs.net Mon-Fri 8:30am-5:00pm.

If you have an urgent out of hours enquiry, please contact Gary Morgan, Head of Communications.

Freedom of information requests

You have the right of access to a wide range of information held by public authorities, including the NHS. To find out more please visit the Freedom of Information requests section of our website.


Are you concerned about an adult or a child at risk? If you witness or suspect abuse you have a duty to report it

If in immediate and critical danger contact the emergency services right away on 999

Safeguarding Children Contact

Contact the Family Front Door (01905 822666) Monday to Friday 8:30am to 4:30pm

Out of Office hours (5pm to 8:30am weekdays and all day at weekends and bank holidays) please contact the Emergency Duty Team (EDT) (01905 768020


Safeguarding Adults Contact

Worcestershire County Council – 01905 843189 Monday -Friday

Access Centre on: 01905 768 053 Out of Hours

An adult at risk is any person aged 18 years and over and because of age, illness, disability or a mental health problem cannot protect themselves from significant harm or exploitation