Everyone should be able to access our services, including our websites. This accessibility statement applies to all websites managed by Herefordshire and Worcestershire Health and Care NHS Trust. Including;
The W3C Web Content Accessibility Guidelines and the NHS Accessible information standard help us make our services better for you. That means you should be able to:
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
We know some parts of our websites are not fully accessible:
We are always looking to improve the accessibility of this website. Contact us if you have an accessibility query including:
Please direct your feedback to
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Herefordshire and Worcestershire Health and Care NHS Trust is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
This site has been developed and tested in several desktop and mobile device internet browsers using Responsive Web Design techniques. This means that you should be able to comfortably view the site on either a computer screen, smartphone, or tablet. However, compatibility may be impacted if you are using an older device.
Some link text may not make sense when read on its own (for example, ‘click here’). We're reviewing the links within our website to make sure they are updated to an accessible format.
Many of our videos are embedded from YouTube and we cannot guarantee the accuracy of subtitles or translations.
We use Google Maps which is not screen-reader accessible
We know that not all PDFs are fully accessible to screen reader software. We are actively working to remove older PDFs from our website, where unavoidable, PDFs will be designed to ensure they are accessible. If you are having any problems accessing these documents please contact us using the details at the bottom of this page so we can provide this information in an alternative format.
PDFs may still be used in instances where the document or material has been designed for download and print, for example, printed leaflets or posters.
Preparation of this accessibility statement
This statement was prepared on 23rd September 2020. It was last reviewed on Friday 16th April 2021.
This website was last tested in November 2019. The test was carried out by VerseOne Technologies Ltd.
Note: In order to establish website compliance with WCAG 2.1 the Auditor uses specialist adaptive software and browser technologies for testing purposes; together with the inbuilt accessibility tools provided by VerseOne Technologies Ltd which have been incorporated within the website.
We tested our main website platform, available at www.hacw.nhs.uk